Account for the gaps
Know which users, mailboxes, sites, shared drives, devices, and applications are protected—and which are not.
Capability 17
Cloud backupYour data deserves a recovery plan.
Protect Microsoft 365, Google Workspace, endpoints, servers, and cloud workloads with a managed backup plan built around what your business needs to recover.
Discuss your needsKnow what
you can recover.
Cloud availability, file sync, retention, and backup serve different purposes. We review your information, recovery needs, licenses, and existing protections before selecting an appropriate backup approach. Scope covers the workloads and data types included, backup frequency, retention, storage location, access controls, review responsibilities, and restore testing. Native and third-party options are evaluated against the actual recovery requirements.
Why put an MSP behind it?
The product is one part.
The management matters.
The value is in how the technology is configured, maintained, supported, and connected to the rest of your business.
Manage the backup, not just the purchase
Configuration, failed-job review, access control, retention, and capacity need ongoing attention. Those responsibilities belong in the service scope.
Test the way back
Restore a representative item or workload and check its usefulness, permissions, dependencies, and recovery steps. A completed job is not the same as a validated restore.
Is this the right fit?
When it’s time
for a clearer plan.
You need to recover deleted email, shared documents, an endpoint, or a business workload, but the current coverage is unclear. You may have retention, file sync, or backup tools without knowing exactly what can be restored and under which conditions.
How we put it to workFrom the first review
From the first review
to the everyday details.
Identify the data that matters
Inventory supported mailboxes, sites, shared drives, endpoints, servers, and cloud workloads. Identify owners, exclusions, recovery scenarios, retention requirements, and dependencies. Compare those needs with the actual capabilities of existing native protections and backup products.
Design and configure protection
Select appropriate coverage, frequency, retention, access controls, storage location, and protection of recovery copies. Confirm how deletion, account removal, storage limits, and administrative access behave in the selected solution. Document assumptions and exclusions before enabling the plan.
Review and prove recovery
Define who reviews failed jobs and changes in coverage, and how problems are escalated. Test representative restores and verify usability, permissions, and application dependencies. Keep the inventory and recovery instructions current as users and workloads change.
What changes for your business
Know what is protected. Know how to recover it.
Replace assumptions with a clear view of your data, backup coverage, retention, and restore process.
- Workload and data-protection inventory
- Coverage, exclusions, frequency, and retention plan
- Administrative access and backup-protection design
- Restore-test scope and recorded findings
- A documented recovery and escalation process
Cloud backup for the work you can’t lose
Email. Files. Systems.
Recovery you can plan around.
Know the supported workloads and recovery limits before assuming that information is protected.
Microsoft 365 backup
Review Exchange Online mailboxes, OneDrive accounts, and SharePoint sites. Confirm how Teams-related content is stored and which underlying data the selected solution actually covers.
Compare recovery points, retention, restore granularity, permissions, and the implications of restoring content in place.
Connect it to managed Microsoft 365Google Workspace backup
Review Gmail, Drive, shared drives, and any other supported workloads. Confirm how ownership, deleted accounts, permissions, and shared content are handled.
Retention and eDiscovery tools serve specific purposes. Evaluate a dedicated recovery approach against the way the business would need to restore information.
Connect it to managed Google WorkspaceDevices, servers & cloud
Map business data across endpoints, servers, virtual systems, and cloud workloads. Identify application dependencies and systems that need more than a file-level copy.
Set appropriate backup access, encryption, storage separation, and protected retention where supported by the selected platform.
Plan the wider recoverySync is useful. Recovery is a separate question.
File synchronization can carry changes or deletions between locations. Version history, retention, and dedicated backup have different limits. We assess them together rather than treating any one feature as a complete recovery strategy.
A little more
clarity.
Does Microsoft 365 or Google Workspace remove the need for backup planning?
No. The right recovery approach depends on the workloads, retention settings, subscriptions, deletion scenarios, and business requirements. We review native protections and dedicated backup options without assuming that every product protects every data type.
Can you back up email, files, and shared content?
Microsoft 365 and Google Workspace backup scope can include supported mail and file workloads. Coverage for Exchange Online, OneDrive, SharePoint, Gmail, Drive, shared drives, and other content is verified for the selected product and plan.
Are backups isolated or immutable?
We evaluate separation, privileged access, retention locks, and immutable or otherwise protected storage where the selected platform supports them. Capabilities, administrator deletion behavior, and retention rules are confirmed before purchase.
How often will you test restores?
Restore-test frequency, sample workloads, success criteria, and reporting are agreed in the engagement. We recommend testing representative recovery scenarios and recording the results.
Business IT across our service areas
Let’s move forward
Better IT starts with
a real conversation.
Tell us what’s working, what isn’t, and where you want to go.